Pakistan Citizen's Portal 3.2.1

Performance Management & Reforms Unit Government of Khyber Pakhtunkhwa – Freeware – iOS
out of 776 votes

"Pakistan Citizen Portal is an integrated citizens' grievance redressal system that connects all government organizations at both the federal and provincial levels. This powerful system serves as a carrier for complaints, ensuring they are delivered to their respective offices across the entirety of Pakistan. Moreover, it enables citizens to provide valuable feedback once a complaint has been marked as resolved by an officer. These feedbacks play a crucial role in evaluating an officer's performance."

"With its user-friendly interface, the Pakistan Citizen Portal app provides a hassle-free experience for citizens to engage with the government at all levels. It truly empowers individuals and streamlines the communication process between the government and its constituents."

Overview

Pakistan Citizen's Portal is a Freeware software in the category System Utilities developed by Performance Management & Reforms Unit Government of Khyber Pakhtunkhwa.

The latest version of Pakistan Citizen's Portal is 3.2.1, released on 10/23/2023. It was initially added to our database on 10/23/2023.

Pakistan Citizen's Portal runs on the following operating systems: iOS.

Users of Pakistan Citizen's Portal gave it a rating of 3 out of 5 stars.

FAQ

What is the Pakistan Citizen's Portal?

The Pakistan Citizen's Portal is an online platform launched by the Government of Khyber Pakhtunkhwa to facilitate citizens in reporting grievances, providing feedback, and accessing government services.

How can I register on the Pakistan Citizen's Portal?

To register, you need to download the mobile app from the App Store or Google Play, create an account using your CNIC (Computerized National Identity Card), and follow the prompts for registration.

What types of issues can I report through the portal?

You can report various issues including service delivery complaints, public property concerns, and any grievances related to government departments.

Is there a mobile app for the Pakistan Citizen's Portal?

Yes, the portal has a mobile app available for both Android and iOS devices.

How does the complaint resolution process work?

Once you submit a complaint, it is assigned to the relevant department for investigation. You will receive updates via the app or through SMS regarding the status of your complaint.

Can I track my complaints on the portal?

Yes, you can track the status of your complaints directly through the portal or app after logging into your account.

Is there a fee to use the Pakistan Citizen's Portal?

No, using the Pakistan Citizen's Portal is completely free of charge for citizens.

What if my complaint is not resolved satisfactorily?

If your complaint remains unresolved, you can escalate it through the app or follow up with the concerned department.

Can I provide feedback on government services through this portal?

Yes, users can provide feedback on their experiences with various government services directly through the portal.

Is the portal accessible in multiple languages?

Yes, the Pakistan Citizen's Portal offers multiple language options to cater to a diverse population.

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